Job Description
- About Our Client:
This organization operates within the restoration industry, addressing the urgent needs that arise when customers face property damage or loss. It supports restoration processes by providing services that help ease customer stress during difficult times, coordinating efforts among production teams, insurance carriers, and office staff to manage restoration projects efficiently.
- About the Opportunity:
The Remote Job File Coordinator plays a critical role in maintaining accurate and compliant job documentation throughout the restoration process. This position supports coordination among crews, customers, and administrative teams, ensuring smooth daily operations and timely communication. The role provides an organized and reassuring presence that helps the organization deliver effective restoration services.
- Responsibilities:
- Provide polite, empathetic, and professional assistance to customers and teammates via phone, email, and text.
- Coordinate scheduling and dispatch of crews to meet operational needs.
- Perform detailed and accurate data entry to maintain up-to-date job files and customer records.
- Provide daily administrative support and assist other departments as needed.
- Organize digital files to ensure accessibility and order.
- Requirements:
- Experience in the restoration industry.
- Experience working with Third Party Administrators.
- 3-5 years of administrative experience preferred.
- Excellent communication skills with a professional phone and email presence.
- Proficiency in Google Workspace and ability to learn new software quickly.
- Strong organizational skills with the ability to multitask and prioritize.
- Ability to remain calm under pressure and solve problems creatively.
- Pay Range and Compensation Package:
- Compensation: $20.00 to $25.00 per hour, based on experience.
- Benefits \& Perks:
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Dental insurance
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.