Shop Manager

We are looking for an experienced and motivated Shop Manager for our modern Gelato \& Coffee Café at Giovanni L Gelato Deluxe in Dubai. Responsibilities \* Manage daily shop operations \* Supervise, motivate, and schedule staff \* Ensure excellent customer service \* Maintain hygiene, cleanliness, and quality standards \* Handle cash register operations and daily sales reports \* Manage stock, inventory, and supplier orders \* Ensure smooth operations for gelato, coffee, and beverages \* Prepare high\-quality coffee and espresso drinks \* Support the team as a Barista when needed \* Train and supervise staff members \* Handle customer feedback and complaints professionally Requirements \* Previous experience as a Shop Manager, Café Manager, Restaurant Manager, or Supervisor \* Experience in cafés, coffee shops, gelato shops, or food \& beverage industry \* Strong Barista skills and coffee preparation experience \* Leadership and team management skills \* Good communication and organizational abilities \* Ability to work under pressure in a fast\-paced environment \* Good English skills required \* Knowledge of POS systems and cash handling \* Understanding of hygiene and quality standards We Offer \* Salary between 4,000 – 5,500 AED \* Full\-time position \* 6 working days per week \* Dynamic and international working environment \* Career growth opportunities Location Dubai Al Seef Heritage Village Pay: AED4,000\.00 \- AED5,500\.00 per month Work Location: In person