Registered Nurse Nurse Navigator

**Summary** Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses \- plans \- implements \- and evaluates care based on age specific components. Assumes responsibility for the coordination of care focused on patient education \- self\-management \- and customer satisfaction throughout the continuum of care. This may involve the coordination of scheduling appointments \- procedures \- surgeries \- labs \- tests \- scans. **Qualifications** Basic Requirements: * English Language Proficiency * In accordance with 38 U.S.C. 7403(f) \- no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English * Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE) * OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program * Upon achievement of a State license \- the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program * (Reference VA Handbook 5005 \- Appendix G6\) * OR In cases of graduates of foreign schools of professional nursing \- possession of a current \- full \- active \- and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program * Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD) * Current \- full \- active \- and unrestricted registration as a graduate professional nurse in a State \- Territory or Commonwealth (i.e. \- Puerto Rico) of the United States \- or the District of Columbia * Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements \- but do not possess the required licensure \- may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120\-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case\-by\-case\-basis.) NOTE: Grandfathering Provision \- All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024\) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification * Grade Determinations: The following Scope \- Education and Dimension criteria must be met in determining the grade assignment of candidates \- and if appropriate \- the level within a grade * The Dimension requirements (Practice \- Veteran/Patient Driven Care \- Leadership \- Professional Development and Evidence\-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12974108 * Grade/Level Scope Education Nurse I \- Level I Delivers fundamental \- knowledge\-based care to assigned clients while developing technical competencies * An Associate Degree (ADN) or Diploma in Nursing \- with no additional professional nursing required * Nurse I \- Level II Demonstrates integration of biopsychosocial concepts \- cognitive skills and technically competent practice in providing care to clients with basic or complex * An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I \- Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required * Nurse I \- Level III Demonstrates proficiency in practice based on conscious and deliberate planning * Self\-directed in goal setting for managing complex client situations * An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I \- Level 2 * OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I \- Level 2 * OR a Master's degree in nursing (MSN) and no additional professional nursing experience * OR a Master's degree in a \*related field with a BSN and no additional professional nursing experience * Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others * A BSN with 2 years of professional nursing equivalent to Nurse I \- Level 3 * OR an MSN with one year of specialized nursing experience equivalent to Nurse I \- Level 3 * OR a Master's degree in a \*related field with a BSN and one year of specialized nursing experience equivalent to Nurse I \- Level 3 * OR a Doctoral degree in Nursing with no professional nursing experience * OR a Doctoral degree in a \*related field with a BSN with no additional professional nursing experience * Nurse III Executes position responsibilities that demonstrate leadership \- experience and creative approaches to management of complex client care beyond the immediate practice setting * MSN and 2 years of specialized nursing experience \- one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III * OR a Master's degree in \*related field with BSN and two years of specialized nursing experience \- one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III * OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III * OR a Doctoral degree in a \*related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III * \*Note: Foreign education programs/degrees are not creditable as related degrees * Preferred Experience: BSN/MSN Experience in Dermatology \- Neurology or Specialty Clinic Case management or Navigator experience 2\+ years RN experience Reference: For more information on this qualification standard \- please visit https://www.va.gov/ohrm/QualificationStandards/ * Physical Requirements: This position requires moderate lifting up to 44 lbs. \- carrying objects up to 15 lbs. \- frequent reaching above shoulder \- use of fingers \- hands and legs \- walking and standing up to 8 hours \- bending and climbing and able to hear whisper * The incumbent must be physically \- emotionally and mentally stable in order to efficiently perform the essential functions of this position without hazard to themselves or others. Duties * The Nurse Registered Nurse (RN) Care Coordinator (CC)/Nurse Navigator (NN) executes position responsibilities that demonstrate expert leadership \- experience \- and creative approaches in providing complex patient management * Provides patient management \- care coordination \- and discharge/disposition planning for inpatient and outpatient settings * The CC/NN assists Veterans \- family members \- and caregivers with receiving the most appropriate options and services to meet their complex health care needs * This includes \- but is not limited to \- acute \- chronic \- multiple \- complex \- catastrophic \- or life\-threatening illnesses * combat stress \- residuals of traumatic brain injury * community adjustment * addictions and other health problems * Coordinates care with multiple providers across all levels and sites of care * Coordination also includes assuring services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to patients * The CC/NN addresses psychosocial \- as well as nursing and medical needs of patients and their families/caregivers \- through participation with the interdisciplinary care team * Coordinates and expedites care from diagnosis to treatment * The RN will review the patients charts to identify potential problems prior to and after treatments or visits \- to include labs \- imaging \- and any other pre\-visitor post\-visit requirements * Utilizes databases to provide population management to track patient care through all episodes of care * Evaluates care and outcomes to ensure timely and appropriate provision of services * Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs * The CC/NN collaborates in the development \- implementation \- evaluation \- and revision of policies \- procedures \- and/or guidelines * Demonstrates performance and leadership that is broad enough to improve the care for a group of patients * Provides peers with formal or informal constructive feedback for improvement * Supports colleagues and other nurses through knowledge sharing to provide safe \- quality nursing care * Fosters a safe and supportive environment conducive to the professional development of health care professionals * Evaluates outcomes of evidence\-based decisions and practice changes for individuals \- groups \- and populations * Responsible for the documenting broad and complex outcomes at the program or service level \- that can be demonstrated at any organizational level within a facility * VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary \- regular salary increases \- potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave \- 13 days of sick leave \- 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long\-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30 am to 4:00 pm Monday \- Friday Schedule subject to change based on the needs of the agency * Telework: Not Available Virtual: This is not a virtual position * Relocation/Recruitment Incentives: Not Authorized