Operations Coordinator

***About Triple*** Triple is leading the way in remote work solutions, helping small and medium\-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back\-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: * Selectively recruiting the top 1% of industry professionals * Delivering in\-depth training to ensure peak performance * Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring. ***Job Summary*** This is a virtual assistant position. We are looking for remote professionals from an Executive Assistance background who can provide invaluable administrative support to US\-based businesses. This multifaceted role involves managing operational and back\-office tasks. Effective communication skills are essential as you will often serve as the main point of contact, managing correspondence and addressing inquiries. You will play a pivotal role in time management by conducting research and assisting in project management tasks. Your organizational prowess, attention to detail, and adaptability will enable you to navigate a dynamic work environment, prioritizing tasks and meeting deadlines. With a proactive approach, you will anticipate needs, maintain confidentiality, and contribute to the overall operational efficiency of the organization you support. ***Responsibilities*** * **Administrative/Executive Assistance:** Manage and maintain executives' schedules, handle emails and messages, and prepare documents, reports, and presentations. * **Excel and MIS Reporting:** Utilize advanced Excel skills to generate insightful MIS reports, prepare spreadsheets, and dashboards providing key stakeholders with accurate data\-driven insights for informed decision\-making. * **Handle Business Operations:** Drive seamless business operations by overseeing and optimizing key processes, fostering cross\-functional collaboration, and implementing efficiency\-enhancing initiatives to achieve organizational objectives. * **Project Management:** Oversee project planning, execution, and tracking to ensure timely delivery and alignment with business goals; coordinate cross\-functional teams, manage project timelines, and mitigate risks to drive successful project outcomes. * **Data Management:** Perform accurate data entry, maintain organized records, and manage file systems to ensure easy retrieval and secure storage of important information. * **Research:** Conduct online research to gather relevant data and information and prepare summaries and reports to support decision\-making. * **Vendor Management:** Manage communication, documents, and invoices; process and track orders and take care of compliance and vendor contracts. ***Qualifications*** * Minimum 3 years of full\-time corporate work experience * Exceptional written and verbal communication skills. * Bachelor's/ Master’s degree * Advanced proficiency in Excel/Google Sheets (formulas, pivot tables, data visualization). * Excellent time management and organizational abilities. * Demonstrated ability to identify and resolve issues proactively. * A team player who can collaborate effectively with colleagues at all levels. * Ability to prioritize tasks and work independently in a remote setting. * Prior experience in US healthcare (insurance, billing, or administration) is a plus. ***Schedule (US Shifts Only)*** * Eastern Time \- 6:30 p.m. \- 3:30 a.m. IST, Monday \- Friday * Pacific Time \- 9:30 p.m. \- 6:30 a.m. IST, Monday \- Friday ***Logistical Requirements*** * Quiet and brightly illuminated work environment * Laptop with Minimum 8GB RAM, I5 8th gen processor * 720P Webcam and Headset * A reliable ISP with a minimum speed of 100 Mbps * Smartphone