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Job Description
HR People Manager – Zara Home \& Oysho (Field\-Based)
Field\-based across stores
Full\-time
What you’ll be doing
We’re looking for an experienced
**HR People Manager**
to support our Zara Home \& Oysho stores across the UK \& Ireland. This is a
**field\-based role**
, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day\-to\-day operations, and in how teams are supported.
You’ll balance
**commercial priorities with people needs**
, ensuring stores are resourced properly, compliant, and set up to perform.
Your responsibilities
* Managing
**hours budgets and rota strategies**
across your region to ensure the right coverage in stores
* Partnering with the
**Brand Director and Regional teams**
to align people planning with business needs
* Reviewing key people and productivity data, and
**turning it into clear, practical actions**
* Leading
**Employee Relations cases**
, giving clear, fair and legally compliant guidance
* Ensuring
**Health \& Safety and wellbeing standards**
are consistently delivered in stores
* Improving the
**onboarding experience**
so new starters feel prepared and supported
* Driving
**recruitment activity**
, focusing on quality, speed, and fit for retail roles
* Taking action to
**reduce turnover and absence**
, with realistic and workable solutions
* Supporting store teams with
**engagement and wellbeing initiatives**
that make a difference day\-to\-day
* Delivering
**training sessions and workshops**
for managers
* Building
**succession plans**
and developing talent across your region
* Ensuring
**fair and consistent pay practices**
within company guidelines
* Driving
**D\&I practices**
in a practical, store\-focused way
* Developing and supporting
**In\-Store HR Advisors**
What we’re looking for
* Solid
**HR operational experience**
, ideally in retail or a multi\-site environment
* Confident managing
**ER cases and employment law matters**
* Experience working with
**payroll, HR systems, and admin processes**
* Strong
**people management and influencing skills**
* Comfortable working
**autonomously in a fast\-paced, changing environment**
* Able to manage priorities across multiple stores and stakeholders
* **Commercial awareness**
— understanding how people decisions impact store performance
* Willingness to
**travel regularly**
**Desirable:**
* CIPD qualification
* IOSH or Health \& Safety knowledge
-
What this role is really like
This is a
**hands\-on, field\-based HR role**
. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.
You’ll need to be:
* Practical and solutions\-focused
* Comfortable challenging when needed
* Organised and able to juggle multiple priorities
* Focused on making things work in\-store, not just on paper
Why join us?
You’ll be part of a team where
**people decisions directly impact store performance and employee experience**
. Your work will be visible, relevant, and applied every day.
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