Job Description
Job Purpose NA
Job Context \& Major Challenges Job Context: NA
Job Challenges: NA
Key Result Areas
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1 1. Planning and Executing Training for Internal Employees -Planning training programs for Relationship officers for updating their knowledge and skills
- Being involved with them at branches for client conversations and business conversion
- Solving queries of internal employees over phones and emails
KRA2 2. Planning and Executing Training for External Employees - Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory.
- Execute the month plan as per the calendar by travelling to the assigned branches in their territory
- Maintain records of training and customer conversations
KRA3 3. Aiding business through solving business challenges - Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders
- Develop content for training internal employees
KRA4 4. Ensuring self development -Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
- External trainings to update knowledge in the financial sector
KRA5 5. Ensuring basic KPI’s are met -16 Mandays, 6 Sales Calls
- All Relationship officers active month on month in the assigned circle
- Ensure assigned branches are active month on month